Privacy Policy | Forty Miles West

Introduction

This privacy notice explains how Forty Miles West ("we", "us", "our"), a web design and development agency based at Fence Avenue, Macclesfield, Cheshire East, SK10 1LT, collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are committed to protecting your privacy and will only use your data as described in this notice. By using our website or engaging our services, you agree to the practices described here.

Information We Collect

We may collect the following types of personal data:

Contact information: name, email address, phone number, business name, and postal address, provided when you contact us or request a quote
Project data: information you provide about your project requirements, preferences, and technical specifications
Website usage data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs (collected via server logs or analytics)
Communication records: emails, messages, and other correspondence between you and our team
Payment information: billing details necessary for processing invoices (we do not store full card numbers)

How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries and provide quotes
To deliver our web design, development, hosting, and SEO services
To communicate with you about project progress and updates
To process payments and manage invoices
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Consent: where you have given clear consent for us to process your data for a specific purpose
Contract: where processing is necessary for the performance of a contract with you
Legitimate interests: where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights
Legal obligation: where processing is necessary for compliance with a legal obligation

Data Sharing

We do not sell your personal data to third parties. We may share your data with:

Service providers: hosting providers, email services, and other tools necessary to deliver our services (all bound by data processing agreements)
Professional advisors: accountants, lawyers, and other professionals as required
Legal authorities: where required by law or to protect our legal rights

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Enquiry data: deleted after 12 months if no contract is agreed
Client project data: retained for 6 years after project completion for legal and tax purposes
Website analytics: anonymised after 26 months

Your Rights

Under UK GDPR, you have the following rights:

Access: request a copy of the personal data we hold about you
Rectification: request correction of inaccurate or incomplete data
Erasure: request deletion of your personal data where there is no compelling reason for continued processing
Restriction: request restriction of processing in certain circumstances
Portability: request transfer of your data to another service provider
Objection: object to processing based on legitimate interests

To exercise any of these rights, contact us at [email protected].

Cookies

Our website uses essential cookies to ensure proper functionality. We do not use advertising or third-party tracking cookies. You can control cookie preferences through your browser settings or the cookie consent banner on our site.

Contact

If you have questions about this privacy policy or wish to exercise your rights, contact us at:

Forty Miles West
Fence Avenue, Macclesfield, Cheshire East, SK10 1LT
Email: [email protected]
Phone: 07476 485436

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.